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About SSC2018

The 7th Spring Servitization Conference (SSC2018) theme: Driving Competitiveness through Servitization


Monday 14 & Tuesday 15 May will be the now established format of a single stream where all contributors will have an opportunity to present to the whole conference audience, and engage in both structured and semi-structured panel sessions to discuss their work. The programme is designed to encourage strong participation, extensive debate, and continue to bridge research theory and industrial practice. The conference will also feature keynotes from senior executives at leading manufacturing businesses.

Wednesday 16 May. Due to the large number of submissions this year, day three of the conference will include presentations for the first time. These  will be in addition to early stage researchers poster exhibition and debates around emergent research themes. 


Abstracts are invited on all aspects of servitization. We like to welcome contributions from practitioners along with empirical studies of product manufacturers, utilities and technology vendors. Contributions from the academic fields of strategic management, marketing, operations management, industrial engineering and service management are especially sought that cover the topics of:





  •  Field service and service performance,

  •  Solutions marketing and delivery,

  • Service orientated business models,

  • Services in emerging markets,

  • Financial and legal aspects of services

  • Servitization, supply chain and value network.

  • Organisational change towards servitization, 

  • Servitization in SMEs,

  • Competitiveness through advanced services, 

  • Industrial product service systems,

  • Circular economy, IoT, and Industry 4.0,

  • Big data and data analytics in servitization,