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How Kone is putting customers at the heart of their strategy to to improve customer and end-user outcomes.
How tyre manufacturer Goodyear is using data to help customers prevent tyre-related breakdown and extend tyre life.
How rail transport company Alstom is using expertise and technology to help customers meet their outcomes.
How equipment manufacturer Caterpillar's uptime focussed services address the number one concern of its customers.
How air filtration solutions company Nederman is using digital technology to meet customers' needs.
How mining company Orica improved 'blasting outcomes' for their customers with servitization.
How Axis Communications is delivering security as a service and helping partners build long-term relationships with end-users.
How workplace technology provider Xerox transformed from photocopier vendor to a mature advanced services provider. An extended study covering their transformation journey and the key events it involved.
Why services revenue is the critical driver of Rolls-Royce's recovery from the impact of the Covid-19 pandemic