Academic Research Papers
Ziaee Bigdeli, A., Kapoor, K., Schroeder, A., and Omidvar, O. Exploring the root causes of servitization challenges: an organisational boundary perspective. International Journal of Operations & Production Management. 41 No. 5, pp. 547-573. (ABS 4)
(2021 - in press) Kapoor, K., Ziaee Bigdeli, A., Schroeder, A., and Baines, T. A Platform Ecosystem View of Servitization in Manufacturing. Technovation. (ABS 3)
(2021 - in press) Kowalkowski, C., Ziaee Bigdeli, A., and Baines, T. The future of servitization in a digital era. Journal of Service Management. (ABS 2)
Gaiardelli, P., Pezzotta, G., Rondini, A., Romero, D., Jarrahi, F., Bertoni, M., Wiesner, S., Wuest, T., Larsson, T., Zaki, M., Jussen, P., Boucher, X., Ziaee Bigdeli, A., and Cavalieri, S. Product-service systems evolution in the era of Industry 4.0. International Journal of Service Business. 15, pp. 177-207 (IF: 2.429).
Schroeder, A., Naik, P., Ziaee Bigdeli, A., and Baines, T. (2020) Digitally Enabled Advanced Services: A Socio-technical Perspective on the Role of the Internet of Things (IoT) International Journal of Operations & Production Management. 40, No. 7/8, pp. 1243-1268. (ABS 4)
Naik, P., Schroeder, A., Kapoor, K., Ziaee Bigdeli, A., and Baines, T. (2020) Behind the scenes of digital servitization: actualizing IoT-enabled affordances. Industrial Marketing Management. Vol. 89, pp. 232-244. (ABS 3)
Kamal, M., Sivarajah, U., and Ziaee Bigdeli, A., Missi, F., and Koliousis, K. (2020) Servitization Implementation in the Manufacturing Organisations: Classification of Strategies, Definitions, Benefits and Challenges. International Journal of Information Management. 55, Article 102206 (ABS 2)
Baines T., Ziaee Bigdeli, A., Sousa, R, and Schroeder, A. (2020) Framing the servitization transformation process: A model to understand and facilitate the servitization journey. International Journal of Production Economics. 221, pp.107463. (ABS 3)
Dmitrijeva, J., Schroeder, A., Ziaee Bigdeli, A., and Baines, T. (2020) Context matters: how internal and external factors impact servitization transformation. Production Planning & Control. Vol 31, Issue 13, pp. 1077-1097. (ABS 3)
Garcia Martin, P., Schroeder, A., Ziaee Bigdeli, A. (2019) The Value Architecture of Servitization: Expanding the Research Scope. Journal of Business Research. 104, pp. 438-449 (ABS 3)
Schroeder, A., Ziaee Bigdeli, A., Galera Zarco, C., and Baines, T. (2019) Capturing the Benefits of Industry 4.0: A Business Network Perspective. Production Planning & Control. 30, Issue 16, pp. 1305-1321 (ABS 3)
Calabrese, A., Levialdi Ghiron, N., Tiburzi, L., Baines, T., and Ziaee Bigdeli, A. (2019) The measurement of servitization degree: literature review and recommendations. Production Planning & Control. 30, Issue 13, pp. 1118-1135 (ABS 3).
Ziaee Bigdeli, A., Baines, T., Schroeder, A., Brown, S., Musson, E., Guang Shi, V., and Calabrese, A. (2018) Measuring servitization progress and outcome: the case of ‘advanced services’. Production Planning & Control. 29, Issue 4, pp. 315-332 (ABS 3).
Ziaee Bigdeli, A., Bustinza, O., Vendrell-Herrero, F., and Baines, T. (2018) Network Positioning and Risk Perception in Servitization: Evidence from the UK Road Transport Industry. International Journal of Production Research. 56, Issue 6, pp. 2169-2183 (ABS 3).
Andrews, D., Dmitrijeva, J., Ziaee Bigdeli, A., and Baines, T. (2018) Snakes and Ladders in Servitization: Using a Game to Capture Inhibitors and Enablers of Transformation. Research-Technology Management. Vol. 61, Issue 6, pp. 37-47 (ABS 2).
Raddats, C., Burton, J., Story, V. Zolkiewski, J., Baines, T., and Ziaee Bigdeli, A. (2017) Interactively developed capabilities: Evidence from dyadic servitization relationships. International Journal of Operations & Production Management. 37, Issue 3, pp. 382-400 (ABS 4).
Guang Shi, V., Baines, T., Baldwin, J., Ridgway, K., Petridis, P., Ziaee Bigdeli, A., Uren, V., and Andrews, D. (2017) Using gamification to transform the adoption of servitization. Industrial Marketing Management. Vol. 63, pp. 82-91 (ABS 3)
Baines, T., Ziaee Bigdeli, A., Bustinza, O., Guang Shi, V., Baldwin, J., and Ridgway, K. (2017) Servitization: Revisiting the State-of-the-art and Research Priorities. International Journal of Operations & Production Management. 37, Issue 2. (ABS 4).
Ziaee Bigdeli, A., Baines, T., Bustinza, O, and Guang Shi, V. (2017) Organisational Change towards Servitization: A Theoretical Framework. Competitiveness Review. Vol. 27 Issue 1 (ABS 2).
Ziaee Bigdeli, A., Baines, T., Rapaccini, M., Saccani, N., and Adrodegari, F. (2021) Servitization: a pathway towards a resilient, productive, and sustainable future (Spring Servitization Conference), 1st Birmingham, UK.
Kohtamäki, M., Baines, T., Rabetino, R., Ziaee Bigdeli, A. Kowalkowski, C., Oliva, R., and Parida, V. ed., (2021) The Palgrave Handbook of Servitization, 1st ed. Palgrave Macmillan.
Ziaee Bigdeli, A., and Baines, T. (2020) Advanced Services for Sustainability and Growth (Spring Servitization Conference), 1st Birmingham, UK.
Ziaee Bigdeli, A., Kowalkowski, C., Kindström, D., Baines, T. (2019) Delivering Services Growth in the Digital Era (Spring Servitization Conference), 1st Linköping, Sweden.
Kohtamäki, M., Baines, T., Rabetino, R., and Ziaee Bigdeli, A. ed., (2018) Practices and Tools for Servitization: Managing Service Transition, 1st Palgrave Macmillan.
Ziaee Bigdeli, A., Frandsen, T., Raja., J., and Baines, T. ed., (2018) Driving Competitiveness through Servitization (Spring Servitization Conference), 1st Copenhagen Business School, Denmark.
Ziaee Bigdeli, A., Kapoor, K., Schroeder, A., and Omidvar, O. (2021). The Root Causes of Servitization Challenges: An Organisational Boundary Perspective. In Academy of Management Proceedings. Briarcliff Manor, NY 10510: Academy of Management.
Ziaee Bigdeli, A., and Baines, T. (2020). Advanced Services: A New Dominant Logic for Manufacturers. In Academy of Management Proceedings. Briarcliff Manor, NY 10510: Academy of Management.
Kapoor, K., Ziaee Bigdeli, A., Schroeder, A., and Baines, T. (2020). A Platform Ecosystem View of Servitization in Manufacturing. In Academy of Management Proceedings. Briarcliff Manor, NY 10510: Academy of Management.
Schroeder, A., Naik, P., Ziaee Bigdeli, A., and Baines, T. (2020). A Socio-Technical Perspective on the Internet of Things: The Case of Advanced Services. In Academy of Management Proceedings. Briarcliff Manor, NY 10510: Academy of Management.
Naik, P., Schroeder, A., Kapoor, K., Ziaee Bigdeli, A., and Baines, T. (2019) Behind the Scenes of Digital Servitization: Actualizing IOT-Enabled Affordances, Proceedings of the 79th Academy of Management Annual Meeting, Boston, United States.
Andrews, D., Beltagui, A., Ziaee Bigdeli, A., Baines, T. (2019) The Stakeholder’s Journey: Employing the Hero’s Journey to Analyse and Generate Organizational Myths, Proceedings of the 79th Academy of Management Annual Meeting, Boston, United States.
Ziaee Bigdeli, A., Dmitrijeva, J., Schroeder, A., Baines, T. (2018) Servitization in Manufacturing: a Business Model Perspective, Proceedings of the 25th EurOMA Conference, Budapest, Hungary.
Garcia Martin, P., Schroeder, A., Ziaee Bigdeli, A., and Baines, T. (2018) Servitization business value: An ego-network perspective, Proceedings of the 25th EurOMA Conference, Budapest, Hungary.
Schroeder, A. and Ziaee Bigdeli, A., (2018) Capturing the Benefits of Digitalization and Service Innovation: A Business Network Perspective, Proceedings of the 78th Academy of Management Annual Meeting, Chicago, United States.
Dmitrijeva, J., Ziaee Bigdeli, A., Schroeder, A., Baines, T. (2018) Contextualising servitization – the shaping of the organisational transformation, Proceedings of the 25th EurOMA Conference, Budapest, Hungary.
Zolkiewski, J., Story, V., Raddats, C., Burton, J., Ziaee Bigdeli, A., Baines, T., and Andrews, D. (2018) Value Creation Through Servitization Within SMEs. Proceedings of the 7th Spring Servitization Conference. Copenhagen, Denmark.
Ziaee Bigdeli, A., and Baines, T. (2017) Organisational Transformation towards Servitization. Proceedings of the 6th Spring Servitization Conference. Lucerne, Switzerland.
Naik, P., Schroeder, A., Ziaee Bigdeli, A., and Baines, T. (2017) Enabling Servitization by Affordance Actualization: The Role of Digitalisation Capabilities. Proceedings of the 24th EurOMA Conference, Edinburgh, UK.
Garcia Martin, P., Schroeder, A., Ziaee Bigdeli, A., and Baines, T. (2017) Value in servitization: From dyad to network level. Proceedings of the 24th EurOMA Conference, Edinburgh, UK.