Advanced Services Growth Programme

SME One-Day Workshop in the Black Country

Next date:
Wednesday 12 November 2019 

Venue:

Technology Centre
Wolverhampton Science Park

Wolverhampton

WV10 9RU

Time:

8.30 - 17.00

Agenda:

Sessions marked * are opportunities for you to build your own ‘advanced services’ offer.

08:30      Arrival and Registration 
09:00      Welcome and Overview 
09:15      Why it is necessary to add new services to improve growth
09:45*    Unlock your Insight
10:00*    Creating your Vision for Advanced Services
11:00      Break
11:15*    Identifying your Customer Pains and Gains
12:45      Review of session
13.00      Lunch
13:30*    Developing your ‘pilot’ Customer Value Proposition
14:40*    Revenue Models – what are your options?
15:00      Break
15:15*    Creating your own Customer Story 
16:45      Review of the day and next steps
17:00      Close of day

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