Advanced Services Growth Programme
Sessions marked * are opportunities for you to build your own ‘advanced services’ offer.
08:30 Arrival and Registration
09:00 Welcome and Overview
09:15 Why it is necessary to add new services to improve growth
09:45* Unlock your Insight
10:00* Creating your Vision for Advanced Services
11:15* Identifying your Customer Pains and Gains
12:45 Review of session
13:30* Developing your ‘pilot’ Customer Value Proposition
14:40* Revenue Models – what are your options?
15:15* Creating your own Customer Story
16:45 Review of the day and next steps
17:00 Close of day