SSC 2019 Conference Co-chairs

Professor Tim Baines

Advanced Services Research Group, Aston Business School

Tim is the leading international authority on servitization and spends much of his time working hands-on with both global and local manufacturing companies to understand servitization in practice and help to transform businesses. 

Dr Ali Ziaee Bigdeli

Advanced Services Research Group, Aston Business School

Ali’s research interest focuses on how servitization helps a business to bring its products to market, expand the scale of its operations and increase financial sustainability, and the business model innovation that is required to enable this. 

Professor Christian Kowalkowski

Department of Management and Engineering, Linköping University

Christian conducts research, consulting, and educational activities on service strategy and implementation, and has worked with market leaders in various product industries. He is the Subject Editor for Servitization, Journal of Service Management, and author of Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business.

Professor Daniel Kindström

Department of Management and Engineering, Linköping University

Daniel Kindström is Professor of Industrial Marketing at Linköping University in Sweden. He is currently conducting research on service infusion, proactive market strategies, and dynamic business models. His research appears in journals such as Industrial Marketing Management, Journal of Business Research, Journal of Service Management, and Journal of Business & Industrial Marketing as well as in several books and book chapters.

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