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The Spring Servitization Conference 2020

Advanced Services for Sustainability and Growth

14, 15 & 16 September 2020 | Virtual Event

ESRC 2020.png
EPSRC 2020.png

The Spring Servitization Conference (#SSC2020) is dedicated to understanding how organisations can develop and adapt their business models through servitization and advanced services. Under the theme of Advanced Services for Sustainability and Growth.

The conference this year was different compared to the previous years, not just because it went virtual, but more importantly it took place together with the first World Servitization Convention, that attracted a great number of executives and middle management, all engaged in the organisational transformation towards servitization. So, in parallel with the research track (SSC), the industry track hosted more than 19 keynote talks, 6 roundtables, 3 panel discussions and 28 exhibition booths from leading manufacturing companies engaged with advanced services.
Academic awards:  best paper awards this year, which went to: 
Tuomas Huikkola, Marko Kohtamäki, Rodrigo Rabetino, Hannu Makkonen, and Philipp Holtkamp

Paper title: Solution providers microfoundations in the development of product service innovation.
Zsófia Tóth, Christian Kowalkowski, Alexey Sklyar, David Sörhammar, Bård Tronvoll, and Oliver Wirths 

Paper title: A paradox theory approach to tensions in digital servitization: the case of the aerospace and Maritime industries.
Khadijeh Momeni, Eija Vaittinen, Markus Jahi, and Miia Martinsuo

Paper title: Service confidence in bringing new data-enabled services to market: a multi-actor perspective.
Eduardo Castellano and Urko Lopez Odriozola

Paper title: A servitization roadmap for Basque manufacturing SME.

Anna Norinder, Arni Halldorsson, and Ceren Altuntas Vural

Paper title: Advancing waste collection logistics services for increased energy efficiency and circularity. 
All being well, we are planning to take the 2021 Spring Servitization Conference to Florence next Spring for a (hopefully) face-to-face conference!
Organising Committee of SSC2020
September 21st .