The Spring Servitization Conference 2021

10-12 May 2021  Fully Virtual

The Spring Servitization Conference (#SSC2021) is dedicated to understanding how organisations can develop and adapt their business models through servitization and advances services. The theme will be Servitization: A Pathway towards a Resilient, Productive and Sustainable Future and will be held in a fully virtual mode. Once again, the conference will bring together the world’s leading researchers, practitioners and doctoral students to debate and engage with the theory and practice of servitization.


Monday 10th and Tuesday 11th May will follow the now established format of a single stream where all contributors have an opportunity to present to the whole conference audience and engage in both structured and semi-structured panel sessions to discuss their work. The programme is designed to encourage strong participation, extensive debate, and bridge research theory and industrial practice. The conference will also feature keynotes from senior executives at leading manufacturing businesses.


Wednesday 12th May will be dedicated to early stage research and comprise of interactive keynotes by leading academics in the field, debates around emergent research themes, and poster reviews of proposed projects and doctoral theses. A certificate of attendance will be provided on request during the registration process.


Abstracts are invited on all aspects of servitization. We welcome contributions from practitioners along with empirical studies of product manufacturers, utilities and technology vendors. Contributions are sought from the academic fields of strategic management, marketing, operations management, industrial engineering, and service management – including interdisciplinary and transdisciplinary research.
Click here for the full call for papers

Key dates for authors
Extended abstract deadline (1,000 words): new date 24th January 2021
Abstract review author notification: w/c 8th February 2021
Full paper or executive summary deadline: 4th April 2021

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