For many, the current global climate is a stormy and turbulent sea to sail in. For some, it is a lucrative and promising testbed for innovations. Innovations that can ensure economic resilience and environmental sustainability. Global markets are challenged by an unpredictable energy supply affected by a war in Europe contributing to a cost-of-living crisis, while businesses are struggling to recover from the effects of a global pandemic.
The HVAC industry sits in the middle of this storm as one that is adversely affected but also as the one that can influence the effects of the storm. The industry is empowered by a rise of innovation such as products becoming more and more efficient, new fuels being tested to make product use cheaper and greener and business models being disrupted by the integration of digital technology.
One of the innovations is the creation of advanced services such as Heating-as-aService, Cooling-as-a-Service and more generally Equipment-as-a-Service. These services are a result of ‘Servitization’ – a transformation of product-led businesses from making and selling products to providing a combination of products and services. Such a combination aims to deliver the outcomes expected from a product’s use.
In this whitepaper we demonstrate that advanced services can address some of the HVAC industry’s challenges. We explore the challenges of the energy crisis, stakeholder education and decarbonisation and how different businesses address these challenges by providing advanced services to their customers.
