WE SUPPORT GLOBAL CLIENTS TO
GROW AND SUCCEED

THROUGH THE DEVELOPMENT OF
OUTCOME-BASED SERVICES AND
BUSINESS MODEL INNOVATION

Four people standing above a planning table in an office environment

We accelerate the adoption of Servitization and Advanced Services within businesses. Talk to us now to establish a new business model to increase customer loyalty, improve product innovation and succeed through services.

Three ways in which The Advanced Services Group can help your business grow

PARTNERING

IN PARTNERSHIP

Implement Servitization and develop your service offerings in partnership with us in one of our three partnership settings. Find out which is the best fit for your business.

ADVISORY

WITH US

Take advantage of leading research and our expert business advisors. We will develop a close, ongoing relationship with your business and colleagues, tailored to your organisation's needs.

STORE AND TRAINING

DO IT YOURSELF

Visit the Store to purchase our mini-guides and books, or reserve one-to-one walkthroughs or training with leading Servitization and Advanced Services experts. You can also find free resources in the Research area.

Advanced Services Group – what our customers say

RECURRING REVENUE

"25% of our revenue used to come from intermediate services. By designing and providing advanced services using ASG resources, we have hit our target of 50% revenue from services in 2021. We now have regular, recurring income and we are no longer just as good as our last sale."

Paul Jackson, UV Light Technologies

MACHINERY AS A SERVICE

"ASG was instrumental in the development and delivery of our Machinery as a Service (MaaS) business model. We have since won investment of £5.94 million in projects. MaaS is set to generate revenues of £100m in 2025."

Alec Anderson, Koolmill

SERVICE-LED BUSINESS MODELS

"We created new service-led business models with the support of ASG. Revenue has increased from £7m in 2019 to £9.5m in 2020, to £17m in 2021. We are in a very strong, potentially unique, position."

Tim Hughes, CHH CoNeX

MANUFACTURING BY THE HOUR

"ASG helped us to develop and implement manufacturing-by-the-hour. Total revenue has increased from £2.8m to £5m as a result of our new way of thinking about services."

Peter Bruch, AE Aerospace

Explained - Servitization and Advanced Services

Servitization is a transformation process through which a manufacturing company changes its business model to compete through a bundle of products and services, rather than products alone

Advanced Services are outcome-based offerings that help manufacturers’ customers be more successful. These services focus on delivering outcomes from the product usage rather than selling product ownership, creating maximum value for the customers and the manufacturers.

What are Advanced Services?

Events

Blog posts

Leading examples of Servitization

Author: Jekaterina Dmitrijeva

For manufacturers, Servitization offers alternative ways to compete through advanced services, which focus on delivering ‘outcomes’ for the customer, rather than services focused around product ownership, condition and performance. The ‘hall of fame’ of Servitization consists of industry leaders such as Rolls-Royce Aerospace with Power-by-the-Hour, Alstom with Train Life Services, and Xerox with Managed Print Services.

Spring Servitization Conference 2022: Achieving Net-Zero through Servitization

Author: Dr Ali Z Bideli and Jill Forrest

This year’s Spring Servitization Conference (SSC) felt very different. Not only because it was held in beautiful Florence, the home to many masterpieces of Renaissance art and architecture, but also it was the first year that the community got together in-person after almost three years. We all had missed the great feeling of an in-person…

How do businesses think they compete in the future?

Author: Dr Parikshit Naik

Manufacturing businesses commonly compete based on a combination of three routes – focus on products and their performance, focus on the price of products, focus on a package of products, price and services. Deciding which route is the best depends on several forces such as the market dynamics and demand, technological change, internal organisational change…

Advanced Services Group Online Store

The one-stop-shop for all your Servitization needs. Choose from books, hard-copy or digital mini-guides on a variety of servitization topics or book one-to-one walkthroughs of our mini-guides with our experts. Some favourites and bestsellers are shown below:

Servitization Applied: an insight into small and medium-sized businesses

Value Network for Servitization Walkthrough

Business Model Blueprint for Services Walkthrough

Value Networks for Servitization

Servitization Visioning

Servitization Contracts

Performance Advisory Services

Experiencing Servitization

Engineering Design for Services

Customer Value Propositions

Why Advanced Services Group?

We have one mission: to accelerate the adoption of advanced services within business and enable your business to succeed through services.

We help manufacturing companies and technology innovators on their servitization journey to develop services-led strategies and ultimately transform their business model to compete through advanced services. We have worked with over 450 businesses, multinational companies and SMEs to develop their growth strategies through services.

We have developed three pathways for you to do this: as a member of one of our partnership groups; through our advisory services that are tailored to your organisation or in a DIY approach through our resources and training offers.

Our work is grounded in the latest academic research, real industry insight, business know-how and experience.

Partners and clients

Get in touch with The Advanced Services Group

Servitization is a path for success and growth of your triple bottom line, but it is not easy or risk-free.

We can help you navigate the journey efficiently, minimise pitfalls and reach a positive outcome - a sustainable competitive advantage. To lead the future of manufacturing, get in touch with us.

Or call us on 0800 0472 297

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