For manufacturers, Servitization offers alternative ways to compete through advanced services, which focus on delivering ‘outcomes’ for the customer, rather than services focused around product ownership, condition and performance. The ‘hall of fame’ of Servitization consists of industry leaders such as Rolls-Royce Aerospace with Power-by-the-Hour, Alstom with Train Life Services, and Xerox with Managed Print Services.
This year’s Spring Servitization Conference (SSC) felt very different. Not only because it was held in beautiful Florence, the home to many masterpieces of Renaissance art and architecture, but also it was the first year that the community got together in-person after almost three years. We all had missed the great feeling of an in-person […]
Manufacturing businesses commonly compete based on a combination of three routes – focus on products and their performance, focus on the price of products, focus on a package of products, price and services. Deciding which route is the best depends on several forces such as the market dynamics and demand, technological change, internal organisational change […]
The Aston University-led research project is one of seven which will each tackle specific aspects of the ‘productivity puzzle’. The £1.85m Aston University-led project will focus on how servitization can impact UK economic productivity and environmental performance. The findings will help policymakers and businesses improve productivity, raise living standards across the UK and help achieve […]
Koolmill Systems uses servitization to access global markets with sustainable food production. UK-based SME, Koolmill Systems, has combined the powers of servitization and disruptive technology to help feed a growing global population as well as giving the business a competitive edge. The company gives customers across the world access to transformative techniques through its milling-as-a-service […]
Digital signage manufacturer Allsee Technologies has embraced a servitized business model to build resilience and boost its bottom line. Established in 2007 with the vision to make the benefits of digital signage accessible to every business regardless of technical resources or budgets, Allsee Technologies has enjoyed strong growth on the back of offering a wide […]
Feeding a growing global population is a momentous task and embracing digital tools will be key to securing a sustainable food supply. Yet how can the world’s army of smallholders afford and access this technology? Only by shifting the focus from up-front capital expenditure to long-term outcome-based services can we achieve the democratisation of digital […]
Q&A with Charlotte Horobin, Region Director – Midlands & East of England, Make UK Make UK champions engineering and manufacturing across the UK, giving businesses an opportunity to connect, share, and create opportunities. As Regional Director, Charlotte Horobin works to engage companies and help them thrive through bespoke introductions, providing industry insight, hosting events, facilitating […]
People are increasingly choosing services over product ownership. As we shift our focus to buying outcomes rather than goods, manufacturers are building resilience through as-a-service business models. Servitization, the process through which companies compete by offering services rather than simply the sale of products, opens up new revenue streams and can help address some of […]
By 2050, one in six people in the world will be over the age of 65 – up from 1 in 11 in 2019 – according to the United Nations. While the advancement of this trend varies globally, all societies in the world are on the path to a more elderly population. Older people account […]
Schneider Electric is a multinational business headquartered in France, generating €25.7bn revenue in 2018 and employing over 137,000 people worldwide, with a presence in over 100 countries. Its product range covers building automation, industrial safety and control systems, electric power distribution and power management, electrical grid automation and critical power and cooling for data centres. […]
We welcome our guest blogger Thomas Fraser-Bacon, Marketing Director at Allsee Technologies Having been part of Allsee Technologies for over 10 years, Thomas Fraser-Bacon has facilitated significant growth of the business within the digital signage and commercial display market. In his role as Marketing Director he has been instrumental in shaping the direction of the […]