The Spring Servitization Conference and Doctoral Symposium 2024

Digital Service Innovation: Redefining Provider-Customer Interactions

12 - 14 May 2024 | Tilburg | The Netherlands

The Spring Servitization Conference (SSC2024) is dedicated to understanding how organisations develop and adapt their business models through servitization and advanced services. The theme will be Digital Service Innovation: Redefining Provider-Customer Interactions. SSC2024 will comprise the Servitization Doctoral Symposium (Sun 12th May) and the main Spring Servitization Conference (Mon 13th and Tues 14th May).

On Sunday 12th May, we will host our third doctoral symposium for doctoral students whose research focuses on topics related to servitization (including Product-Service Systems, services-centric business models, and services dominant logic, etc.).

On Monday 13th and Tuesday 14th May, we will follow the established format of a single stream where all contributors have an opportunity to present to the whole conference audience and engage in both structured and semi-structured panel sessions to discuss their work. The programme is designed to encourage extensive debate and bridge research theory and industrial practice. The conference will also feature keynotes from senior executives at leading manufacturing businesses. We will also dedicate some sessions to the early stage research which comprise interactive keynotes by leading academics in the field, debates around emergent research themes, and poster reviews of proposed projects and doctoral theses. A certificate of attendance will be provided on request during the registration process.

SSC Joining Instructions